Sinopsis

"BE MORE ASSERTIVESuzie Hayman offers a helping hand to all of those who are struggling to make themselves heard and losing confidence in the process.A wealth of tips and practical exercises will show you that the key to assertiveness is negotiation, not agression, and will encourage you to reconsider your values, accept compliments freely and say 'no' without feeling guilty.- Quick results: boost your assertiveness in just 1, 5 or 10 minutes- Motivating: build your assertiveness in manageable steps - Practical: real-life exercises to boost your development- Jargon-free: straightforward and accessible advice - Useful: identify what you want to achieve- Informative: explore further through online articles and links - Flexible: advice for home, social and work situations- Supportive: reassurance on every page".