Sinopsis

Do you want to communicate more confidently with your international guests?Welcome to the Metro Hotel. Here's Sarah who works on reception, Simon who is head of Guest Services and David the bartender.In the Hotel and Hospitality English self-study pack you can follow the daily lives of the Metro Hotel staff. Listen to Sarah, Simon and David talking to guests and answering the phone, and learn the English you need to meet your own guests? needs.? Listen to the conversations to learn to communicate with guests? Have fun with practice activities? Use the key phrases in your own work life.